Care
A piece you actually wear will need looking after. None of this is difficult, and most of it is about what you take off before, not what you do after.
Gold is soft and a set stone sits on tiny metal claws. Almost all damage we see is ordinary life rather than accident.
- Put it on last — after cream, perfume and hairspray. They leave a film that dulls a stone faster than anything else.
- Take it off for the gym, the pool and the sink. Impact loosens claws; chlorine attacks the alloy in gold, not the gold itself.
- Sleep without it. A night of turning does more to a claw than a week of wear.
Warm water, one drop of plain dish soap, a soft toothbrush. Work the brush on the underside of the setting — that is where the film sits, and it is the reason a stone goes flat long before it is scratched. Rinse, then dry on a lint-free cloth.
No toothpaste, no bicarbonate, no ultrasonic tank at home. All three are abrasive enough to scuff gold.
Separately. A laboratory-grown diamond is as hard as a natural one and will scratch every other piece in the box, including your other diamonds. The pouch a piece arrives in is enough.
Hold the piece close to your ear and tap it gently with a fingernail. A loose stone rattles — you will hear it before you can see it. If it rattles, stop wearing it and send it in.
- Cleaning and polishing — free, for as long as you own the piece.
- Resetting a loose stone — free. A stone that works loose in normal wear is our setting, not your handling.
- Resizing — free once, within the first year. Full eternity bands cannot be resized; the product page says so before you buy.
- Replacing a lost stone — charged at cost. We will tell you the cost before we start.
Write to sales@orivajewels.in first and we will tell you where to send it and whether it needs to travel at all.
